“我才20岁！还要找对象的！”今年的6月9日晚上，周先生来到长沙湘江世纪城附近的“耳典”采耳体验馆拔火罐。因为技师操作过程中不慎将酒精滴落到他的身上，导致周先生的背部、肩部大面积被烫伤。

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- 1 -

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拔火罐酒精滴落意外引燃

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小伙背部浅二度烫伤

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伤者回忆：受伤后并未被第一时间送医

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从受伤到现在已经过去了近20天，周先生的伤势仍未完全恢复。脱下上衣，可以清晰看到他的背部、肩部及手臂外侧大面积烫伤的痕迹。

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医院的住院记录显示，周先生的背部被诊断为浅二度烫伤。而当他回忆起在“耳典”采耳体验馆拔火罐受伤的经过，酒精在背部灼烧的疼痛感依然刻骨铭心。

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周先生回忆，意外受伤后，采耳馆的工作人员并未第一时间将他送往医院救治。

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- 2 -

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已住院15天

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后续仍面临长期疤痕修复治疗

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商家：已支付前期医疗费用

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后续赔偿双方未谈妥

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当事人将起诉索赔

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周先生认为，自己被烫伤完全是因为“耳典”采耳馆的技师操作不当造成的，而在意外受伤后，采耳馆工作人员的一系列应急处置也很不专业。事发后，商家已主动垫付了9000多元的医疗费用，可是对于后续的疤痕修复费用，以及周先生主张的赔偿金额，双方产生了很大的分歧。

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周先生告诉记者，事发后采耳馆的负责人垫付了全部的医疗费用。但对于后续治疗及赔偿，双方的分歧还很大。

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对于周先生在店内拔火罐时意外受伤的情况，门店的一名负责人做出了回应。

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周先生质疑，在自己被烫伤后，门店的工作人员的处置很不专业，延误了治疗的时间。

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商家表示，事发后，他们第一时间在小周住院的医院预支了一万元的费用。可对于周先生所主张的赔偿，几轮协调下来，双方的悬殊还是很大。

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湖南金州律师事务所的刘玺律师表示：商家因操作不当导致消费者被烫伤，根据《民法典》第1165条规定，消费者有权向商家主张侵权赔偿责任，赔偿范围包括医疗费、误工费、护理费等。

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（芒果都市）

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